Introduction
Facing Issues with Your Federal Bank Visa Celesta Credit Card? If you’re struggling with payments, here’s how to effectively settle your dues.
Understand Your Dues
- Check your outstanding balance, interest, and late fees. - Contact Federal Bank’s customer support to get a detailed statement.
Negotiate with the Bank
Discuss settlement options like: - One-time settlement (OTS) – Pay a lump sum lesser than the total dues. - EMI-based settlement – Convert dues into easy installments.
Get the Settlement Agreement
If the bank agrees, get a written settlement letter mentioning: - Agreed amount - Payment deadline - Impact on CIBIL score.
Make the Payment
- Pay the settled amount within the agreed time to avoid further penalties. - Keep the payment receipt as proof.
Verify CIBIL Report
- After payment, check your CIBIL report to ensure the settlement is updated. - If there are errors, request that the Federal Bank correct them.